complaints | Egypt Oil & Gas
Prime Minister Praises MoPMR’s Proactive Response to Citizen Complaints
Prime Minister Mostafa Madbouly expressed his appreciation to several government agencies and ministries including Ministry of Petroleum and Mineral Resources (MoPMR) which responding positively the complaints especia...
MoPMR Excels in Complaint Resolution
The Ministry of Petroleum and Mineral Resources (MoPMR) achieved remarkable rates of responses to citizens’ complaints in terms of quantity and quality in dealing with and addressing the causes of complaints. This cam... Petroleum Sector Achieves Significant Progress in Addressing Public Complaints: September Report
Prime Minister Mostafa Madbouly has reviewed the updates of the Cabinet’s Unified Government Complaints System and its relevant government agencies efforts in responding to the complaints during September 2024, where ...
MoPMR Addresses 1,986 Complaints, Reports in April 2024
The Ministry of Petroleum and Mineral Resources (MoPMR), the Egyptian Natural Gas Holding Company (EGAS), and its subsidiaries dealt with 2,203 complaints and reports, in April 2024. The Ministry addressed the reasons...
MoPMR Resolves 2,063 Complaints During December 2023
The Director of the Unified Governmental Complaints System at the Cabinet Tarek El Rifai has announced that the Ministry of Petroleum and Mineral Resources (MoPMR) has resolved 2,063 of the 2,360 complaints that were ... PM Reviews MoPMR’s Progress in Resolving Citizens’ Complaints
Prime Minister Mostafa Madbouly has reviewed the achievements of the Ministry of Petroleum and Mineral Resources (MoPMR) in managing and resolving the complaints of citizens during November 2023. The Director of the C... MoP Among Ministries with Highest Response Rate to Citizens’ Complaints
The Cabinet has announced that the Ministry of Petroleum and Mineral Resources (MoP) is among the ministries with the highest response rates to citizens’ complaints in August 2022. According to a statement, Tare...
MOP: Public Complaint Resolution System Achieves 99% Success Rate in Handling Citizens’ Complaints
Minister of Petroleum and Mineral Resources Tarek El Molla stated that the public complaint resolution system succeeded in handling 99% of citizens’ complaints, exceeding the expected rate of 98%. According to d...
PM Handles New Fuel Price Violations
Egypt’s Prime Minister, Mostafa Madbouly, is reviewing the violations received by the unified government complaints system that followed the new prices of petroleum products, according to a Cabinet’s report. The syste...Page 1 of 1
