The Ministry of Petroleum and Mineral Resources (MoPMR) has received 870 complaints regarding gasoline quality from May 4 to 9, with Cairo reporting 429 complaints–the highest among all governorates.
Amid o ...
The Prime Minister Mostafa Madbouly expressed his appreciation to several government agencies and ministries including Ministry of Petroleum and Mineral Resources (MoPMR) which responding positively the complaints ...
The Ministry of Petroleum and Mineral Resources (MoPMR) achieved remarkable rates of responses to citizens’ complaints in terms of quantity and quality in dealing with and addressing the causes of complaints.
Prime Minister Mostafa Madbouly has reviewed the updates of the Cabinet’s Unified Government Complaints System and its relevant government agencies efforts in responding to the complaints during September 2024, wh ...
The Ministry addressed the reasons for and responded to 1,986 complaints and reports, with a completion rate of 90% of the total complaints and reports received in April 2024
The Director of the Unified Governmental Complaints System at the Cabinet Tarek El Rifai has announced that the Ministry of Petroleum and Mineral Resources (MoPMR) has resolved 2,063 of the 2,360 complaints that w ...
Prime Minister Mostafa Madbouly has reviewed the achievements of the Ministry of Petroleum and Mineral Resources (MoPMR) in managing and resolving the complaints of citizens during November 2023.
The Cabinet has announced that the Ministry of Petroleum and Mineral Resources (MoP) is among the ministries that had the highest response rates to citizens' complaints in August 2022.
Minister of Petroleum and Mineral Resources Tarek El Molla stated that the public complaint resolution system succeeded in handling 99% of citizens' complaints, exceeding the expected rate of 98%.
Egypt’s Prime Minister, Mostafa Madbouly is reviewing the complaints received by the unified government complaints system that followed the new prices of petroleum products.
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