Eni partners with Kraken over a strategic partnership in which will Eni progressively adopt the Kraken platform in the countries where the company operates its international retail energy business, which currently counts around 2 million customers in France, Greece, Slovenia, Spain and Portugal.

With this expansion, Kraken now has 32 million energy accounts under contract. Octopus Energy manages millions of consumers across the UK, USA, Australia, New Zealand, Japan, and a significant section of continental Europe using Kraken.

Plenitude will replace its current stack of legacy CRM, billing and industry integration solutions with a single platform, greatly simplifying processes and unlocking a more streamlined way of managing its retail energy business.

Commenting on the partnership, Mauro Fanfoni, Head of International Retail Markets of Eni said: “Growth in international markets is key to achieving Plenitude’s target of 15 million retail customers by 2030. The partnership with Kraken substantiates Plenitude’s strategy to develop a lean, scalable international retail energy business, supporting the growth of our retail customer base in international markets and fostering integration with our renewables and e-mobility businesses”.

Kraken Founder Greg Jackson added: “Kraken is like iOS for energy. Its unrivalled technology allows utilities to give more power to their people and streamline processes. We’re delighted to bring Kraken to Plenitude in multiple countries – helping create a customer-centric energy transition faster than anyone imagined.”