Complaints System | Egypt Oil & Gas

Prime Minister Highlights Efforts of Unified Gov’t Complaints System

Prime Minister Mostafa Madbouly met with members of the Unified Government Complaints System at the Cabinet, in the presence of Osama Saad, Secretary-General of the Cabinet, and Tarek El Refai, Director of the Sys ...

Cabinet’s Unified Government Complaints System Highlights MoPMR’s Efficiency in July 2024

Prime Minister Mostafa Madbouly has followed up on the efforts of the Cabinet’s Unified Government Complaints System and its relevant government agencies during July 2024.

Cabinet Approves Overhaul of Complaints System

During its 3rd meeting, the Cabinet approved transferring the complaints system from the Information and Decision Support Center (IDSC) to the Government Complaints and Citizen Satisfaction Secretariat in the Gene ...

MoPMR Excels in Responding to Citizens’ Complaints in June 2024

The Ministry of Petroleum and Mineral Resources (MoPMR), the Egyptian Natural Gas Holding Company (EGAS) and its subsidiaries dealt with 2,102 complaints and reports during June 2024.

Madbouly Reviews Efforts of Government Complaints System During August

Regarding the petroleum and mineral resources sector, El Rifai confirmed, through the report, that the Ministry of Petroleum and Mineral Resources received and dealt with 2,178 complaints and reports through the u ...

MoPMR Demonstrates Excellence in Complaint Resolution in March

The MoPMR received and dealt with 2,171 complaints and communications, and the system work teams in the ministry and the concerned petroleum and natural gas sector companies quickly dealt with them, which resulted ...

El Molla Highlights the Ministry’s Keenness to Resolve Complaints

Minister of Petroleum and Mineral Resources Tarek El Molla pointed out the Ministry's full keenness to respond and deal with any complaints received from the unified government complaints system or through the eme ...

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